Furniture Delivery Service
Furniture orders are despatched from our North London warehouse. Items of furniture are normally made to order; please be aware of the availability timescales clearly stated on the product pages. You will be contacted directly by a member of our delivery team to arrange a convenient date and time for delivery. Delivery within the Heal's delivery area takes 1-2 weeks after despatch, and delivery outside the Heal's delivery area takes 2-3 weeks after despatch. Please note your order will only be despatched when all items included in the order are available.
- For customers living in the South East, close to one of our stores, your order will be delivered by the Healís In-House delivery team. Delivery takes 1-2 weeks after despatch.
- For customers living outside the South East, we use specialist delivery service, Direct Home Deliveries (DHD). Delivery takes 2-3 weeks after despatch.
Healís Van Delivery: FREE on orders over £1000
Healís Van Delivery: £50 on orders under £1000
DHD Delivery: £50 on all orders
We regret that we cannot deliver items past the second floor unless appropriate lift access is available.
Unfortunately we do not deliver to BFPO or addresses outside of the UK at the moment.
For more information regarding delivery, please refer to our delivery information page.
Furniture Delivery Timescales:
Availability times are displayed on each individual product:
|In Stock||The item is in stock at our warehouse and is available to despatch. You will be contacted by our delivery team to arrange a convenient time for your delivery.|
|Awaiting Stock||The item is on order, and the delivery lead time will be clearly stated on each individual product. You will be contacted by our delivery team to arrange a convenient time for your delivery once the item is ready for despatch.|
|Special Order||We do not hold stock of these goods and will place an order with our suppliers on receipt of your order. The item lead time will be indicated on each individual product. You will be contacted by our delivery team to arrange a convenient time for your delivery.|
|Out of Stock||We are currently out of stock of this item. You can request to be emailed when the item is back in stock.|
Furniture ranges in your home within 7 days.
Mattresses in your home within 2 working days.
For further information click here.
Please note that the lead time quoted is given in good faith. It is based on the best available information from our suppliers at time of purchase. Where any delay occurs we will notify you by email at the earliest opportunity.